<p> <strong>Location: Connecticut, New Jersey, New York</strong> </p> <p></p> <p> <strong>Human Capital Operations Leader</strong> </p> <p></p> <p> <span style="font-weight:400;">This is a key management role in the Human Capital Team with a broad scope of responsibilities. The goal is to provide outstanding service delivery and execution of reporting and processes across the employee life cycle, enabled by systems and standardization.</span> </p> <p></p> <p> <strong>About the role:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Manages Human CapitalOperations functions and completes employee life cycle processes including onboarding, offboarding, benefits, job/compensation changes, leaves of absence, and I-9 recordkeeping.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Manages the response and resolution of inbound inquiries in an efficient and timely manner.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Leverages technology and to reimagine, improve, transform, and automate processes.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Serves as lead between people operations, IT, external vendors, and other stakeholders in HRIS implementation and upgrade projects.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Ensures high quality customer experience through an effective service delivery model</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Oversees management and audit of employee files for compliance, completeness, and accuracy.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Collaborates with departmental leaders to identify needed improvements and enhancements to existing systems and processes.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Develops custom reports to bring insights to decision making.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Maintains compliance with local, state, and federal employment laws and regulations and adheres to policies, guidelines and procedures pertaining to the protection of employee information.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Interfaces with payroll and finance.</span></li> </ul> <p></p> <p> <strong>Your qualifications:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Bachelor's degree.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">5-7 years of HR operations or shared services experience, preferably at a high-growth company with a strong background supporting best-in-class service.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">3-5 years of experience leading People Operations teams.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience analyzing and presenting data.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Experience building processes.</span></li> </ul> <p></p> <p> <strong>About you:</strong> </p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">High emotional and social intelligence (e.g., strong customer service, seeking continuous improvement).</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Excellent verbal and written communication skills that demonstrate a high level of professionalism.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Driven, highly accountable and able to consistently deliver on goals and objectives.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Strong data analysis and Excel / Google Sheets skills.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Highly organized and detail-oriented and can manage multiple projects and dynamic priorities while meeting deadlines.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Passionate about customer service.</span></li> </ul> <p></p> <p> <strong>Compensation: $135,000 - $150,000 with 10% Bonus</strong> </p> <p> <br><br> </p><p><br><br><br><br> </p><p><strong>About Techstars</strong></p> <p><span style="font-weight:400;">The Techstars worldwide network helps entrepreneurs succeed. Founded in 2006, Techstars began with three simple ideas—entrepreneurs create a better future for everyone, collaboration drives innovation, and great ideas can come from anywhere. Now we are on a mission to enable every person on the planet to contribute to, and benefit from, the success of entrepreneurs. In addition to operating accelerator programs and venture capital funds, we do this by connecting startups, investors, corporations, and cities to help build thriving startup communities. Techstars has invested in more than 3,000 companies that today have a combined market cap valuation of $96.6 Billion. </span><a href="http://www.techstars.com/"><span style="font-weight:400;">www.techstars.com</span></a></p> <p><em><span style="font-weight:400;">Techstars is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, sex, age, national origin, religion, physical or mental handicaps or disabilities, marital status, Veteran status, sexual orientation, gender identity nor any other basis prohibited by law.</span></em></p> <p><em><span style="font-weight:400;">Techstars uses E-Verify to check the work authorization of all new hires. For more information about E-Verify, please see the following:</span></em></p> <ul> <li style="font-weight:400;"><a href="https://drive.google.com/file/d/1JHxb17dkxseUFEh_hiBrGXexqtE5s_9G/view"><em><span style="font-weight:400;">E-Verify Participation Poster (English and Spanish)</span></em></a></li> <li style="font-weight:400;"><a href="https://drive.google.com/file/d/1WP2-rLpGm7Yg7dkQTKPH9Wc-TjQspShG/view"><em><span style="font-weight:400;">Right To Work Poster (English and Spanish)</span></em></a></li> </ul>